Archi.mo.ra. srl Whaling Street 21 00121 Rome (RM) – Italy VAT number 09236931003 Email: [insert] Phone: [insert]
2. SUBJECT OF THE TERMS AND CONDITIONS
These Terms and Conditions govern:
access to the site
the use of services
purchasing products via e-commerce
By browsing the site, the user declares to have read and accepted these conditions.
3. REGISTRATION ON THE SITE (OPTIONAL)
Registration allows the user to:
view order history
save shipping addresses
manage personal data
You are responsible for maintaining the confidentiality of your credentials.
4. PRODUCT CHARACTERISTICS AND AVAILABILITY
The products are described on the dedicated page. Archi.mo.ra. srl strives to provide accurate information, but cannot guarantee the complete absence of errors (e.g., descriptions, prices, availability).
In case of:
obvious error on the price ,
subsequent unavailability of the product ,
the customer will be informed and will be able to choose between:
full refund
product change
5. PRICES AND PAYMENTS
5.1 Prices
All prices:
are expressed in Euro
include VAT
do not include shipping costs (displayed separately)
Archi.mo.ra. srl may change prices without notice, without affecting confirmed orders.
5.2 Payment methods
The site can accept (based on the services actually active):
Credit/debit card (Stripe, Nexi, etc.)
PayPal
Bank transfer
Mark (if applicable)
Payment data is not processed by the Owner , but by third-party providers in complete security.
6. PURCHASE PROCESS AND CONTRACT FORMATION
The customer adds the products to the cart.
Enter personal and shipping information.
Accept Terms, Privacy and Cookie Policy.
Make the payment.
The order is considered accepted only after confirmation by email.
Archi.mo.ra. srl may refuse orders in the event of:
unauthorized payment
suspected fraudulent use
product unavailability
7. SHIPPING AND DELIVERY
7.1 Shipping times
Delivery times may vary depending on:
destination
product availability
courier used
The dates indicated are estimates and not binding.
7.2 Shipping costs
The costs:
are shown before order confirmation
may vary by area or weight
7.3 Risk and responsibility
The risk of loss of the goods passes to the consumer only upon delivery .
8. RIGHT OF WITHDRAWAL (14 DAYS)
The consumer customer can withdraw within 14 days of delivery without giving any reason.
To exercise the right:
send a written communication to: [insert return email]
return the product intact, unused, in its original packaging.
The refund will be made within 14 days of receiving the returned goods.
Exclusions from withdrawal:
customized products
sealed products that are not suitable for return for hygiene reasons
opened or used products
9. RETURNS FOR DEFECTIVE OR NON-CONFORMING PRODUCTS
If a product is defective or does not correspond to the order, the customer has the right to:
free replacement
full refund
repair (if applicable)
The defect must be reported within 2 months of discovery , as required by the Consumer Code.
10. LEGAL GUARANTEE OF CONFORMITY
Valid for 24 months from delivery, for private consumers only.
The warranty covers manufacturing defects; it does not cover:
damage from improper use
natural wear and tear
product changes
11. LIMITATION OF LIABILITY
The Owner is not responsible for:
service interruptions
third-party viruses or malware
improper use of the site
delays attributable to the courier
12. ACCOUNT, PASSWORD AND SECURITY
You are responsible for maintaining the security of your credentials and for any activity that occurs under your account.
13. INTELLECTUAL PROPERTY
All content on this site (images, text, logos, and designs) is protected by copyright. Any unauthorized copying or use is prohibited.
14. PROCESSING OF PERSONAL DATA
Data processing is carried out as described in the Privacy Policy available on the website.
15. APPLICABLE LAW AND JURISDICTION
For consumers:
Italian law applies
competent court: that of the consumer
For professional users (B2B):
exclusive jurisdiction: Rome
16. CHANGES TO THE TERMS AND CONDITIONS
Archi.mo.ra. srl may modify these Terms at any time. Changes do not apply to orders already placed.
